Luxury, Quality & Comfort
Services & Pricing
The Client Experience and what you can expect from your service
Consultation
Your service begins with a consultation so we can get to know you and understand what you are hoping to acheive with your services. Here are just a few of the things we will discuss:
- Analysis of your skin tone to find your most complimentary hair colours
- Analysis of your face shape which is used in both colour and cut suggestions
- Fusion of your desired hairstyle with your desired frequency of salon visits and available styling time
- Evaluation of your hair type and hair health
- Thorough explanation of the services you require to acheive your desired hairstyle
- Price quote for your services before we begin
Service Process
Your Stylist will have explained the plan thoroughly so its time to sit back and relax! Our policy with any chemical service is always ‘slow and low’ which for you translates to the least aggresive chemical process possible.
Clients are sometimes surprised that processing time can last anywhere from 45 minutes to an hour but this additional time is well worth it in the long run to keep your hair at its healthiest!
Hot Towel & Scalp Massage
With so many things on your to do list there’s not much ‘me time’ available!
Just 5 minutes with a hot towel around your neck at the same time you receive a scalp massage from our Stylist’s magic fingers, will have you feeling relaxed and pampered.
That’s why its included in every service complimentary!
Styling Lesson
There’s nothing greater than the feeling of having a fresh new hairstyle except maybe the dread of trying to style it the next morning exactly like we have!
To keep your styling routine as stress free as possible you’ll walk away knowing the tips and tricks to keep your styling quick and successful.
Photo Finish
A picture is worth a 1,000 words!
Every service you have should leave your hair worthy of a photo, and that’s exactly our goal.
No matter whether you’ve gotten a trim or an all out makeover, you’ll walk away with meticulously styled hair.
Your style should last you for at least a few days after your visit!
Maintenance
In order to keep your hair looking its best at all times, there will of course be maintenance. You’ll have already learned in your consultation how often you’ll need to see us to maintain your look so before you leave we will prebook your next appointment.
No more scrambling at the last minute when an event pops up, your hair will always be ready when you are!
Individual & Customized
Pricing
Our Stylists work in pricing tiers that reflect their experience and service level, as well as the demand for their services. This allows you to select the Stylist and pricing level you are most comfortable with!
See each Stylist's Starting Prices below
OR
for an exact quote please book for a FREE Consultation here.
You can discuss your goals with one of our Stylists and they will let you know the exact services you will need as well as the cost of the appointment.
Miranda Kalin
Apprentice Stylist
Starting Prices
Wash, Scalp Massage Cut & Style - $49.50+
Full Colour - $63.00+
Partial Foil - $94.00+
Full Foil - $124.50+
Partial Balayage - $111.50+
Full Balayage. - $147.50+
*Please note: Colour prices do not include toner (when necessary), cut and/or styling*
Karmyn O'Grady
Stylist
Starting Prices
Wash, Scalp Massage Cut & Style - $57.00+
Full Colour - $75.00+
Partial Foil - $105.50+
Full Foil - $140.00+
Partial Balayage - $125.50+
Full Balayage. - $166.50+
*Please note: Colour prices do not include toner (when necessary), cut and/or styling*
Jeneva Mckenna
Intermediate Stylist
Starting Prices
Wash, Scalp Massage Cut & Style - $60.00+
Full Colour - $78.50+
Partial Foil - $111.00+
Full Foil - $147.50+
Partial Balayage - $132.00+
Full Balayage. - $176.00+
*Please note: Colour prices do not include toner (where necessary), cut and/or styling*
Ally Sass-Raposo
Intermediate Stylist
Starting Prices
Wash, Scalp Massage Cut & Style - $60.00+
Full Colour - $78.50+
Partial Foil - $111.00+
Full Foil - $147.50+
Partial Balayage - $132.00+
Full Balayage. - $176.00+
*Please note: Colour prices do not include toner (where necessary), cut and/or styling*
Jen Tod
Master Stylist & Extension Specialist
Starting Prices
Wash, Scalp Massage Cut & Style - $65.00+
Full Colour - $86.00+
Partial Foil - $121.50+
Full Foil - $162.00+
Partial Balayage - $146.50+
Full Balayage. - $195.00+
*Please note: Colour prices do not include toner (where necessary), cut and/or styling*
Danielle deGraaf
Master Stylist & Extensions
Starting Prices
Wash, Scalp Massage Cut & Style - $69.00+
Full Colour - $90.00+
Partial Foil - $127.50+
Full Foil - $169.50+
Partial Balayage - $154.00+
Full Balayage. - $205.00+
*Please note: Colour prices do not include toner (where necessary), cut and/or styling*
Reliability & Consistentcy
Studio Policies
Cancellations
For our client’s benefit we ask that all cancellations are given with a minimum of 24hrs notice. This ensures that those that waiting for appointments will have the opportunity to be fit into an available time slot. Cancellations with less than 24hrs notice will be charged up to the full cost of the booked services, according to the Stylist they were booked with.
Appointment Times
We respect our client’s valuable time; we want to be ready for your appointment exactly at the time it was originally scheduled. In order for us to accomplish this we request that clients arrive at the time their appointment was made for. Clients who are running late will unfortunately not be accommodated and will be charged according to the above cancellation rate. This ensures that the stylist’s next client will not have to wait due to the previous appointment running over.
Children
We work hard at keeping our Studio a quiet and relaxing environment for our clients. With this in mind we ask that children do not accompany you while you are having your services done and come only for their own scheduled appointment.
Privacy Policy: To view our policy, click here
AODA Policy: To view our policy, click here
Terms & Conditions Policy: To view our policy, click here
Pre-Approval in Minutes
Payment Plans
We’ve partnered with Affirm to offer payment plans for both service and product purchases!
We currently over both Pay in 4 and the more traditional Pay Monthly plan option.
Check out the details below!
Pay in 4
For amounts $50 – $999
4 biweekly, interest-free payments can be automatically charged to your Visa/Mastercard debit or credit card with an initial payment on the day of purchase.
It’s simple and quick!
*Subject to credit approval*
Pay Monthly
For amounts over $1000
Choose how you pay with Affirm. 0% APR on 3 month plans, 6 and 12 month plans are interest bearing (0-31.99% APR).
Subject to eligibility check and approval. A down payment may be required. See actual terms at checkout.
It’s simple and quick!
*Subject to credit approval*
What is Affirm?
Affirm (formly known as PayBright) is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.
By selecting Affirm as a payment method at check-out, customers can enjoy their purchase immediately, while spreading their payments over time.
Why use Affirm?
Pay in 4
No impact on credit score
Using a Pay in 4 Affirm payment plan won’t impact your credit score.
Quick and convenient checkout
Place your order quickly and easily by choosing Affirm as your payment choice at checkout. Simply enter a few details to get an instant decision, then complete your purchase.
Easy payments
Turn on AutoPay and Affirm will automatically charge payments from your chosen Visa or Mastercard debit or credit card, interest-free.
Pay Monthly
Prequalify before you buy
Get your Affirm spending limit while you’re shopping
Quick and convenient checkout
Place your order quickly and easily by choosing Affirm as your payment method at checkout. Enter a few details to get an instant decision and complete your purchase.
Easy payments
Affirm will automatically debit/charge monthly payments using your preferred payment method. Available methods may vary depending on the payment plan selected.
How do I use Affirm?
Pay in 4
Shop: Browse our Services and Products and add your favourite finds to your in store purchase.
Select: When you reach checkout, choose Affirm as your payment method.
Checkout: Complete your purchase and pay in 4 equal payments. Subject to credit approval.
Pay: The remaining 3 payments are charged to your debit or credit card every two weeks.
Pay Monthly
Get Pre-Approved HERE
Select: When you reach checkout after your service, choose Affirm as your payment method
Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
Enjoy your purchase!
Confirm your payment plan and then you’re done! Enjoy your purchase today and split up the cost.
FAQ
Pay in 4
Are there requirements to use Affirm?
Yes. You’ll need:
• To be the legal age of majority in the province or territory in which you reside
• A Canadian Visa, Mastercard credit card or a Visa or Mastercard debit card (with the Visa/Mastercard logo) which can be used for online transactions
• An SMS-capable Canadian phone number
• To meet the minimum cart size required ($50) to use Affirm as a payment option at checkout
How do I sign up?
If your purchase is eligible for ’Pay in 4’ with Affirm, the option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with Affirm and accept the terms of your payment plan.
Where can I use Affirm?
You can use Affirm on in studio purchases at CI Hair Studio
Does Affirm do a credit check?
To learn more about Affirm and credit checks, please read this FAQ Article on the Affirm help site.
How do I make my payments?
At checkout, you can set up convenient, automatic pre-authorized payments that are debited/charged to your Canadian Visa/Mastercard Debit/Credit Card.
Which payment methods are accepted?
Affirm currently accepts Visa and Mastercard credit or debit cards. Debit cards must have the Visa or Mastercard logo. Please note that prepaid cards are not accepted.
What if I can't make a payment?
Please reach out to the Affirm team and they will be happy to
look into the options available. You can contact them using this contact form.
Are there late of NSF fees?
Affirm does not charge any late or NSF fees. For more information on fees, please see this FAQ article on the Affirm help site.
How do returns work if I paid using Affirm?
Purchases made using Affirm are subject to CI Hair Studio’s standard return policy.
Returns are only accepted on unused, unopened hair product.
Services are nonrefundable.
Hair Extensions are nonrefundable for hygenic reasons.
Any returns will be processed by CI Hair Studio, and your Affirm balance will be reduced, cancelled, or refunded accordingly. If CI Hair Studio has provided a refund to you via a gift card, you must still continue repaying your installment plan in full.
What if I need additional help with my payment plan?
What if I get declined from using Affirm?
Please use an alternate payment method to complete your purchase.
I still have questions
For further information, please refer to Affirm Help Center or get in touch HERE
Pay Monthly
Are there requirements to use Affirm?
Yes. You’ll need:
• To be the legal age of majority in the province or territory in which you reside
• A Canadian Visa, Mastercard credit card or a Visa or Mastercard debit card (with the Visa/Mastercard logo) which can be used for online transactions
• An SMS-capable Canadian phone number
• To meet the minimum cart size required ($1000) to use Affirm as a payment option at checkout
How do I sign up?
If your purchase is eligible for monthly payments with Affirm, the option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then enter a few details for an instant decision. If you’re approved, you will set up your repayment method with Affirm and accept the terms of your payment plan.
Does Affirm do a credit check?
To learn more about Affirm and credit checks, please read the FAQ Article on the Affirm help site
What is Affirm's interest rate?
For more information on interest or fees, please read this FAQ Article on the Affirm Help site.
I wasn't able to complete an Affirm transaction. What happened?
Unfortunately, Affirm is not able to provide payment plans to every applicant. This could be due to the information on your credit file, or because Affirm was not able to verify your identity or your payment method.
Which payment methods are accepted?
Affirm currently accepts pre-authorized debits from your Canadian bank account or a debit card. Available payment methods vary depending on the payment plan selected. Please note that prepaid cards are not accepted.
How can I track my payments and access my Affirm account?
To view your account information and track upcoming payments, please login to the Affirm Customer Portal using the phone number yu used to sign up with. Having trouble? Please get in touch with the Affirm team.
Are there late or NSF fees?
Affirm does not charge any late or NSF fees. For more information on fees, please see this FAQ article on the Affirm help site.
How do returns work if I paid using Affirm?
Purchases made using Affirm are subject to CI Hair Studio’s standard return policy.
Returns are only accepted on unused, unopened hair product.
Services are nonrefundable.
Hair Extensions are nonrefundable for hygenic reasons.
Any returns will be processed by CI Hair Studio, and your Affirm balance will be reduced, cancelled, or refunded accordingly. If CI Hair Studio has provided a refund to you via a gift card, you must still continue repaying your installment plan in full.
What if I can't make a payment?
Please reach out to the Affirm team and they will be happy to look into the options available. You can contact them using this contact form.
I still have questions
For further information, please refer to the Affirm help center site or get in touch here.
Please note that Affirm is an independent payment company and CI Hair Studio has no influence over whether your desired payment option through Affirm is approved or not. If you have any trouble with your order, please contact Affirm Customer service 1-888-484-4282.
Luxury, quality & comfort
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