You’re armed with your inspo pictures, you’ve window shopped, done your online sleuthing and you’ve found some Stylists and Salons that have sparked your interest.
The next step is to schedule an interview. Yes, an interview!
What you were really doing while window shopping is looking at a resumes. Between Facebook, Instagram and a website you’ve got a good feel for the Salon vibe and standards, been able to read a biography of a Stylist (or two!), discovered their education and training, and maybe even read a little diddy on their outside interests and hobbies. Kind of sounds like what you’d read on a resume, doesn’t it?
While many, many clients choose to skip this step, I really, really recommend you don’t.
Interview ALL your potential Hairstylists. In Hairstylist terms this is called a Consultation but for you it’s nothing more than an interview. I highly suggest you meet more than one candidate before filling the position and here’s why…….
Things can be made to look shiny and magical online but at a consultation, there can be no smoke or mirrors. It’s just you and the Stylist, in the Salon, talking about what they have to offer you.
Here are some questions you’ll want to know the answers to after your ‘Interviews’:
✔ Who did you immediately feel comfortable with? Intuition is an amazing thing
✔ Who gave you their full, undivided attention and stopped talking long enough to listen to everything you were requesting?
✔ Who asked questions? Thoughtful ones, focused entirely on you
✔ Who said ‘No’? Don’t take this one the wrong way but don’t you want someone you can trust? Someone willing to tell you why a different option would be more complimentary for you or to let you know your hair could really use a break from colour and needs some tlc? You want a professional. Professionals take their responsibility to you seriously even if that means recommending a lesser service because their job is to get you the best result possible.
✔ Who surprised you? Who did you learn something from that you didn’t know before?
✔ Who would you have to wait to get an appointment with? This one is twofold. The longer you have to wait to get your service done the more people there are that already love that Stylist’s work. This one will either be a positive or a negative for you but since this is about you and your perfect Stylist, you get to decide!
✔ Who made pricing part of the consultation? You have to see the value in the cost of the services. Again, this is something that only you can decide but you are going to need to know the price before you’ll know if it seems reasonable to you based on your experience so far. So much more about this topic in Part 5!!
✔ Who did you just genuinely enjoy talking and being with? This matters! If you are putting the effort in to find your perfect Stylist I’ll guarantee you’ll want to choose them for all your future services too. Wouldn’t it be nicer to do that with someone you actually like, in the environment where you feel most comfortable?
The key here is to gather the same information from all the Stylist’s you interview. You’ll have enough information for a comparison so you can then make an informed decision. Informed decisions get the best results!
I’ll be back soon with a deep dive into the rabbit hole of salon pricing. You do NOT want to miss it! 😉
Thanks for listening,